Positive Response

What is Positive Response?

Positive Response closes the communication loop between member utilities and excavators. It enables each member utility to clearly report the status of an excavation notification—whether facilities are marked, cleared, or need further action—so excavators have definitive confirmation.

Post Positive Response

Respond to 811 excavation notifications with the status of your member facilities.

Enter your username and password

Check Positive Response

Confirm member utility responses of your 811 excavation notification.

Enter your 811 ticket or notification number

Download instructions here for Posting Positive Response

For log-in help, contact membership@oups.org

If you have questions about your responses or need assistance for your 811 ticket, please contact membership@oups.org.

How does it work?

Excavator submits their excavation notification to OHIO811 via phone, i-dig, or e-dig

Excavator receives a reference number (811 ticket number) and allows 48 hours* for member utilities to respond.

Member utilities respond via Positive Response

Member utilities will mark identified lines using the Ohio Universal Marking Standards and record all responses through Positive Response within 48 hours* for Routine notifications.

Excavator checks the status of Positive Response

Excavators should check Positive Response prior to commencing excavation and confirm all notified utilities have responded. It is also the responsibility of the excavator to verify utility markings are visible and to notify OHIO811 if markings have been destroyed or removed.

*48 hours does not include holidays or legal holidays.

What Happens If:

…markings have been destroyed, removed, or are no longer visible –

Contact OHIO811 to notify the member utilities

…Positive Response indicates ‘No Response’ (999) –

Contact OHIO811 to notify the member utilities.

…you spot potential underground utilities from above-ground indicators, but no markings are present

Contact OHIO811

Color Codes

  • White – Proposed Excavation

  • Pink – Temporary Survey Markings

  • Red – Electric Power Lines, Cables, Conduit and Lighting Cables

  • Yellow – Gas, Oil, Steam, Petroleum, or Gaseous Materials

  • Orange – Communication, Alarm or Signal Lines, Cables or Conduit

  • Blue – Potable Water

  • Purple – Reclaimed Water, Irrigation or Slurry Lines

  • Green – Sewers and Drain Lines

Response Codes:

Download a printable copy here.

001

No Conflict
Underground facilities operated by this member are not in conflict based on information provided in the Excavation Request.

002

Marked
Underground facilities operated by this member at the site of proposed excavation have been marked up to the privately owned facility.

003

Excavator Request Cancelled (CNCL)
Excavator has cancelled this excavation request.

004

Locator Coordination
Locate request has not been completed. Locator has/will contact the excavator to coordinate markings.

005

Facility Owner or Operator Coordination
Locate request has not been completed. Facility Owner or Operatorwill contact the excavator to coordinate markings.

006

High Profile or Critical Facility
Facility Owner or Operator requests to be present for the excavation in accordance with ORC 3781.31 (A). Excavator must provide notification of at least one full working day prior to commencing excavation.

007

Complex Project (LPRJ)
This response is designated for use with a Complex Project notification only.

008

Design Notification (DSGN)
Facility Owner or Operator has completed the design request in accordance with ORC 3781.27 (C) or 153.64 (B) (2).

009

Work Complete
The Facility Owner or Operator or their representatives has deemed the excavation to have been completed.

999

No Response (LATE)
The Facility Owner or Operator or its representatives has not posted a Positive Response prior to the legal start date. A “LATE” notification has automatically been sent to the Facility Owner or Operator.